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3,752 Google reviews

Customer feedback

Reviews from the people at the bench

Every review below comes from a verified purchase. We publish them unedited, including the critical ones.

5.0

Documentation you can actually audit

The certificate of analysis matched the batch on the bottle every single time across four orders. That sounds small until an auditor asks. Packing is careful and nothing has arrived cracked.

Dr. Amara Okonkwo · Analytical chemist, contract testing labVerified purchase

5.0

Delivery was faster than quoted

Ordered on a Tuesday afternoon and the glassware was on the bench Thursday morning. The tracking page told me exactly where the parcel was without me having to email anyone.

Marcus Lindqvist · Laboratory technician, teaching hospitalVerified purchase

5.0

The classroom kit saved me a term of prep

Risk assessments were already written for each experiment, which is the part that usually eats my weekends. Students loved it and nothing in the kit is hazardous to store.

Priya Raghunathan · STEM coordinator, secondary schoolVerified purchase

4.0

Reliable reagents, helpful people

One item was back-ordered and someone actually called me to offer an equivalent grade rather than leaving the order sitting. The buffers have been consistent lot to lot.

Tomás Herrera · QC supervisor, food manufacturerVerified purchase

5.0

Low-retention tips that really are

Replicate volumes tightened noticeably after switching. Racks refill cleanly and the packaging is far less wasteful than what we used before.

Hannah Bergström · Postdoctoral researcherVerified purchase

5.0

Purchase orders handled without friction

Invoice terms were confirmed the next morning and the receipt included everything our finance team needed. Reordering is now a two-minute job.

Procurement Office, Halden University · Institutional buyerVerified purchase